Backlog definition

In a competitive business landscape, customer satisfaction is paramount. And effective backlog management is instrumental in delivering exceptional customer experiences. An item is added to the backlog management list if it is valuable a stakeholder. The backlog could be controlled by a single individual such as the business analyst or a group of individuals who add new items to the backlog list based on a voting system. A backlog should include all the new features, enhancements, and bug fixes that are planned for the product.

With an effective product backlog, you can assign developers daily, weekly, or monthly tasks that target your end goals and help you build a better product. Learn how to create a product backlog, plus tips on how to prioritize the items in your backlog. A well-maintained backlog is essential for effective planning, resource allocation, and progress tracking.

Prioritization could also highlight tasks that are no longer priorities and don’t actually need to be completed. This will help speed up the process by letting you only spend time on the tasks that matter. Keep everything in one issue tracker–don’t use multiple systems to track bugs, requirements, and engineering work items. This type of backlog is very easy to track because a company can simply keep records of all the orders it has received and take note of which ones have not been finished.

  • Each of the backlog items may be described in different levels of details.
  • The 2008 housing crisis resulted in a backlog of foreclosures in which lenders had large inventories of residential properties they needed to sell and get off the books.
  • It allows you to keep track of all the tasks that need to be completed and ensures that everyone on the team knows what needs to be done.
  • The development team can prioritize and complete the most critical tasks first.
  • Agile teams work in focused sprints to complete work, and this method is highly effective for productivity.

Product teams that use the agile development framework divide their work into sprints. These are short development time blocks, usually, a couple of weeks or a month, during which the team works on a limited set of tasks. One key component that gives a backlog meaning is the prioritized items. Therefore, the items ranked highest on the list represent the team’s most important or urgent items to complete.

What is a Backlog?

Once user stories are created, you then prioritize them based on their level of importance (i.e., high priority, medium priority, low priority). In project management, a backlog is the list of tasks that have been prioritized for a given time period. In other words, a backlog is a record of what needs to be done and in which order it should be done.

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  • There may be organizational policies and rules that govern what is to be added to this list and when.
  • Projects with many sprints can move forward, even if the team does not have enough time in each particular week for every task within the project to be completed.
  • Product backlog items act as placeholders for future conversations about an option for achieving your desired outcome.
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  • The Scrum board has distinct columns that represent the various phases of the task, such as To Do, In Progress, and Done.

The solution here is to provide guidelines for user story submissions to ensure all team members know how to get their message across. One of the key points to note about the backlog is that it’s ordered by priority, and in this way gives strategic direction to the entire project. The 2008 housing crisis resulted in a backlog of foreclosures in which lenders had 10 basic accounting terms defined large inventories of residential properties they needed to sell and get off the books. With homes going into foreclosure at a much faster rate than usual, lenders did not have the capacity to process all the foreclosures in a timely manner. The Scrum board has distinct columns that represent the various phases of the task, such as To Do, In Progress, and Done.

Backlogs can help to keep teams motivated, engaged and more collaborative than ever

Product managers should view the prioritization of the backlog as a constant negotiation. They should be cautious not to be so rigid as to rarely allow new things into their backlog but they should also not be so fluid that the direction is drastically changing on a regular basis. Even though customers might be demanding a particular feature, a version of the code might need to be updated first before it’s no longer supported. So even though it’s not immediately valuable for the customer, it still needs to be done before a certain deadline.

As a business person, it’s important to know which types of sales backlog you’re dealing with. A well-managed backlog sketches out the strategic product plan and eliminates the uncertainty with mapped-out tasks, plans, and goals for the product’s future. Additionally, backlogs bring the teams together for idea brainstorming (backlog grooming sessions). They also help bridge the time/distance gaps for remote teams and keep them engaged and are often referenced in weekly standups. Sprint backlogs and product backlogs are very similar in terms of their components.

Why is it important when using Agile?

The development team can prioritize and complete the most critical tasks first. In product development, a backlog is a prioritized list of features, bugs and tasks (often referred to as “tickets” or “tasks”) that a team plans to work on in the future. The list is always changing as circumstances evolve and more knowledge surfaces. As the product manager, you’ll use epics to guide your product roadmap and backlog list items. As you can see with this example, one epic can result in multiple user stories and product features.

What is a Backlog in Business?

PMs then translate what they learn into a product roadmap, which is a high-level strategic plan. The presence of a backlog can have positive or negative implications. For example, a rising backlog of product orders might indicate rising sales. On the other hand, companies generally want to avoid having a backlog as it could suggest increasing inefficiency in the production process. Likewise, a falling backlog might be a portentous sign of lagging demand but may also signify improving production efficiency.

This board form generates a visual illustration of the tasks that need to be completed. It may be useful to see where each activity is completed and how much work remains. When items are first added to the backlog, the prioritization may be generalized, using categories such as high, medium, or low. A user story map leads to a totally user-centric backlog that all stakeholders can get behind.

Good judgment should be used when determining whether a minor issue that is affecting all users should be addressed before or after a major issue that is affecting a few users. Product creation begins with an idea, and it takes a dedicated team to create something special. Yes, even the iPhone was once just a prototype that made its way to mainstream popularity thanks to the right team. When managing a Scrum team of developers, staying organized is crucial for product success. Even the idea of stopping other tasks to look at prioritizing your backlog seems scary.

With your product roadmap in mind, your team can begin listing product backlog items. These items should  include both high-priority items and more abstract ideas. During this phase of product backlog creation, you’ll also need to communicate with stakeholders and listen to their ideas for product improvements. If you’re using the Agile method, you can organize this conversation as part of your sprint planning meeting. A backlog is a list of tasks required to support a larger strategic plan.

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About the Author : Cédric CARON

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